We have performed an emergency maintenance from 1:10 am to 5:30 am on November 23 UTC, to address the issue of an error after clearing Live Shows, and it has now been resolved.
Issue period:
From 7:18 pm on November 22 to 1:10 am on November 23 UTC
We will send the following compensations to eligible players:
- A Love Gem to all who have performed a Live Show during the affected period.
- Refund all Love Gems that were spent on LP recovery or for continuing Live Shows during the affected period.
- Refund all Event Tokens spent during the affected period (Event Tokens will be sent directly to players instead of Present Box).
In addition, as a token of our apology for the emergency maintenance, we will be sending 4 Love Gems to all players. We aim to complete the delivery by the end of Thursday, November 24 UTC.
Due to the issue and the emergency maintenance, we will extend the event "Research is Required" until 8:00 am on November 25 UTC.
We apologize for any inconvenience this may have caused, and thank you for your understanding.
Issue period:
From 7:18 pm on November 22 to 1:10 am on November 23 UTC
We will send the following compensations to eligible players:
- A Love Gem to all who have performed a Live Show during the affected period.
- Refund all Love Gems that were spent on LP recovery or for continuing Live Shows during the affected period.
- Refund all Event Tokens spent during the affected period (Event Tokens will be sent directly to players instead of Present Box).
In addition, as a token of our apology for the emergency maintenance, we will be sending 4 Love Gems to all players. We aim to complete the delivery by the end of Thursday, November 24 UTC.
Due to the issue and the emergency maintenance, we will extend the event "Research is Required" until 8:00 am on November 25 UTC.
We apologize for any inconvenience this may have caused, and thank you for your understanding.
2016/11/23